
How to Choose the Right Man and Van Service for Your Move
A Step-by-Step Guide to Hiring the Best Moving Help
When planning a move, choosing the right Man and Van service can make all the difference between a smooth, stress-free experience and a logistical nightmare. Whether you’re relocating across London or just a few streets away, understanding how to pick the best service for your needs will save you time, effort, and money.
This guide will help you assess pricing, professionalism, reliability, and other important factors when hiring a Man and Van company — ensuring your moving day goes exactly as planned.
Understand What a Man and Van Service Includes
A Man and Van is a versatile and affordable option for small to medium-sized moves. Unlike full-service removals, which may include full packing, unpacking, and setup, a Man and Van typically offers:
- A vehicle of suitable size (from small vans to Luton vans)
- One or more movers to help with loading/unloading
- Short-distance or long-distance transport
- Optional packing or furniture assembly services
Pro Tip: If you’re moving from a studio, one-bedroom flat, or office space, a Man and Van hire is often all you need — affordable and efficient.
Compare Quotes, But Don’t Only Look at Price
It’s tempting to go with the cheapest quote — but remember: low cost doesn’t always mean good value.
When comparing services, pay attention to:
| Comparison Point | What to Check | Why It Matters |
| Hourly vs Fixed Rate | Are you paying by time or distance? | Helps avoid overpaying for delays. |
| Fuel Charges | Included or separate? | Prevents hidden fees. |
| Insurance Coverage | What does it cover? | Protects your belongings. |
| Crew Size | One or two movers? | Affects how quickly loading is completed. |
Tip: Always request a written quote with all costs detailed upfront. Brilliant Removals, for instance, provides transparent pricing with no surprise charges.
Check Availability and Flexibility
A reliable Man and Van service should fit around your schedule, not the other way around.
Look for companies offering:
- Same-day or next-day availability
- Flexible booking hours, including evenings or weekends
- Adjustable van sizes depending on your load
Pro Tip: If you’re moving at peak times (end of month, weekends, or holidays), book early to secure availability and avoid surge pricing.
Research Reputation and Customer Reviews
Before hiring, check what other customers are saying. Reliable indicators include:
- Google Reviews or Trustpilot ratings
- Real customer photos or testimonials
- Recommendations on local forums or social media
Red flags to watch for:
- No clear company address or contact number
- Poor communication or vague quotes
- Negative reviews about delays or damaged goods
Tip: Choose a local, London-based Man and Van company like Brilliant Removals with a proven track record and consistent customer satisfaction.
Evaluate Their Equipment and Van Condition
A professional mover’s vehicle should be well-maintained and equipped to protect your belongings.
Ask the company:
- What type of van will be used (Transit, Luton, etc.)?
- Are vans equipped with straps, blankets, and trolleys?
- Do they carry protective covers for furniture or mattresses?
This ensures your items are handled safely and transported without damage.
Confirm Manpower and Loading Assistance
Some Man and Van services only provide the driver, while others include one or more helpers.
Before booking, confirm:
- How many movers will assist?
- Is loading/unloading time included in the quote?
- Do they handle stairs or upper-floor apartments?
Tip: For larger or heavier moves, two movers can complete the job faster, reducing total hourly costs.
Check Insurance and Liability Coverage
Accidents are rare but can happen. Always ensure the company offers:
- Goods-in-transit insurance (covers items while being moved)
- Public liability insurance (covers damage to property or surroundings)
Consider Their Local Knowledge
A key advantage of hiring a local Man and Van in London is their understanding of:
- Parking and permit zones
- One-way systems and restricted streets
- Building access limitations
Pro Tip: Ask your mover to help you arrange parking permits if required — this saves time and avoids fines on moving day.
Ask About Extra Services
Some Man and Van companies offer optional add-ons that can save you effort:
- Packing & unpacking services
- Furniture disassembly/reassembly
- Eco-friendly or brand-specific packing materials
- Storage solutions
If you need more than just transport, it’s often cheaper to bundle multiple services with one company rather than hiring separately.
Confirm Terms Before Moving Day
Once you’ve chosen your mover, confirm all details in writing:
- Pickup and delivery addresses
- Date and time of move
- Total estimated cost and payment method
- Insurance and cancellation policy
Tip: Provide your mover with a short video or photos of your items — this helps them prepare the right van size and number of helpers.
Bonus: Quick Checklist Before Booking
| Checklist Item | Status |
| Received and reviewed written quote | ☐ |
| Confirmed insurance coverage | ☐ |
| Checked online reviews | ☐ |
| Scheduled moving date and time | ☐ |
| Informed mover about stairs or access issues | ☐ |
| Reserved parking space | ☐ |
| Packed and labeled all boxes | ☐ |
Final Thoughts
Choosing the right Man and Van service is about more than just finding the cheapest option — it’s about trust, efficiency, and reliability.
By following these tips, you’ll be able to confidently select a moving company that aligns with your needs, timeline, and budget.
If you’re looking for a trusted Man and Van London service, Brilliant Removals offers transparent pricing, trained movers, and complete peace of mind — ensuring your move is smooth from start to finish.











